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How invoicing periods work

Choose whether you get an invoice for every order or a single summary each week or month.

What an invoice is here

Your invoices are receipts, not bills. You pay for each order at checkout, so nothing is ever owed at the end of a period. An invoice is a record of money that has already been taken.

Choosing how often you are invoiced

Under Billing, in Invoicing Options, you can choose one of four settings:

Setting Your invoice is issued
Per order Immediately, when you pay
Per week Sunday night
2 per month On the 15th and on the last day of the month
Per month On the last day of the month

Periods run on fixed calendar dates rather than counting from the day you signed up. Everyone's period ends at the same time, so your invoices line up with your own month-end when you reconcile.

One invoice per period

On any setting other than Per order, the orders you place during a period are gathered into a single invoice covering all of them. You do not also get individual invoices for those orders - the period invoice is the only one they receive. The Orders in Invoice column in your invoice list shows how many orders each one covers.

Changing the setting

Changing your invoicing period closes the current period straight away and invoices everything outstanding, so no order is ever left under a rule you have moved away from. Your new setting applies from your next order.

If you switch back, the new period simply runs to the next natural boundary for that setting.

Refunded orders

A fully refunded order is left off your invoices entirely, because you paid nothing for it and a receipt would have nothing to record. The refund appears in your wallet history instead.

If a refund is issued after an invoice has already been sent, that invoice is not changed. The refund is recorded separately.

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